Terms of Service

Welcome to Mexico Luxury Properties. By accessing or using our website, requesting information about a property, or interacting with our AI concierge Sian, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our website or services.

1. About Mexico Luxury Properties

Mexico Luxury Properties is a real estate brokerage operating in Mexico, specialized in curated preconstruction and resale opportunities along the Riviera Maya, Yucatán Peninsula, and surrounding regions, with a primary focus on serving buyers from the United States and Canada.

We act as an intermediary between buyers and developers or sellers. We are not a fund, a property developer, or a licensed investment advisor in any jurisdiction.

2. Listing Information & Accuracy

All property information presented on this website — including prices, availability, square footage, amenities, completion dates, renderings, photography, and developer details — is provided by the respective developers, owners, or third-party sources and is believed to be accurate at the time of publication.

Specifications and pricing are subject to change without notice. Renderings and photographs are illustrative and may differ from final delivered units. Before signing any reservation, contract, or purchase agreement, you should verify all material information directly with the developer or owner and with your own legal counsel.

Mexico Luxury Properties makes no representation or warranty as to the completeness or accuracy of any listing information.

3. No Investment, Legal, or Tax Advice

Nothing on this website constitutes financial, investment, legal, immigration, or tax advice. Real estate projections, rental yield estimates, appreciation forecasts, and ROI calculators are illustrative tools based on publicly available data and assumptions that may not apply to your specific situation.

Before making any purchase decision, you should consult with qualified professionals in both your country of residence and Mexico, including an attorney, a tax advisor, and a notary public.

4. Foreign Buyer Compliance

Most of the properties presented on this website are located within Mexico's Restricted Zone (within 50 km of the coast or 100 km of an international border). Under Mexican law, foreign individuals may acquire property in this zone through a bank trust (fideicomiso) or, in some cases, through a Mexican corporation.

Information provided about fideicomiso structures, closing costs, ISR, IVA, predial, and other taxes or fees is general in nature and may not reflect your specific transaction. Final figures are determined by the notary, the bank, the developer, and the applicable tax regime at the time of closing.

You are responsible for ensuring that your purchase complies with the laws of Mexico and the laws of your country of residence, including any required disclosures regarding foreign asset ownership.

5. AI Concierge (Sian)

Our website offers an AI concierge named Sian, designed to help you explore listings and answer general questions. Sian uses third-party AI services to generate responses. While we strive to make Sian's answers accurate and helpful, AI-generated content may contain errors or outdated information.

Do not rely on Sian alone for material decisions. Any commitment to purchase, price, availability, or contract term must be confirmed in writing by a human representative of Mexico Luxury Properties or the developer.

Conversations with Sian may be stored, reviewed by our team, and used to improve service quality. Please refer to our Privacy Policy for details on how this data is handled.

6. User Conduct

You agree not to:

• Use the website to transmit unlawful, fraudulent, or misleading information.
• Attempt to access areas of the website you are not authorized to access, including the administrative panel.
• Use automated systems (bots, scrapers, crawlers) to extract listing data without our written permission.
• Reverse engineer, decompile, or attempt to extract the source code of the website or its AI concierge.
• Interfere with the security or operation of the website or any related services.

7. Intellectual Property

All content on this website — including the Mexico Luxury Properties brand, logo, copy, photographs we have commissioned, illustrations, and the website's design and code — is the property of Mexico Luxury Properties or its licensors and is protected by copyright and trademark laws.

Renderings, photographs, and marketing materials supplied by developers remain the intellectual property of those developers and are used here with permission. You may not reproduce, distribute, or create derivative works from any content on this website without prior written consent.

8. Third-Party Links and Services

The website may contain links to third-party sites, calendars, payment processors, mapping services, or developer pages. Mexico Luxury Propertiesdoes not control these third parties and is not responsible for their content, privacy practices, or availability. Your use of any third-party service is subject to that party's own terms and conditions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Mexico Luxury Properties and its officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website, your reliance on any information presented here, or any transaction you enter into with a developer, seller, or third party.

Our total liability for any direct claim shall not exceed the amount of commission, if any, that Mexico Luxury Properties earned from your transaction.

10. Indemnification

You agree to indemnify and hold harmless Mexico Luxury Properties, its officers, employees, and agents from any claim, liability, or expense (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the website.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Mexican States and the State of Quintana Roo. Any dispute arising from your use of the website or our services shall be submitted to the exclusive jurisdiction of the competent courts of Quintana Roo, Mexico, except where applicable consumer protection laws of your country of residence provide additional rights.

12. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will update the effective date at the top of this page. Your continued use of the website after a change constitutes your acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us: